Shipping Policy

Thank you for shopping with us. We are committed to providing you with a fast, reliable, and hassle-free shipping experience. Below you will find the details of our shipping process.

1. Free Shipping on All Orders

We are pleased to offer FREE standard shipping on every order placed on our website. There are no minimum purchase requirements or hidden fees—shipping is always on us.

2. Order Processing Time

All orders are processed within 48 hours (excluding weekends and public holidays) after order confirmation. Once your order has been processed, you will receive a confirmation email with your tracking number.

Orders placed on Friday after 12:00 PM (local time) or over the weekend will be processed on the following Monday.

3. Shipping Carriers

We partner with reliable local courier services to ensure your package arrives safely and on time. The specific carrier may vary depending on your delivery address.

4. Estimated Delivery Time

Delivery times depend on your location. Once your order has been shipped, our local courier partners typically deliver within 7 business days from the date of shipment.

Example: If your order is processed and shipped on Monday, you can expect delivery by the following Tuesday or Wednesday (depending on your local area).

Please note that delivery times are estimates and may be affected by factors beyond our control, such as weather conditions, customs clearance (if applicable), or courier delays.

5. Tracking Your Order

After your order is shipped, we will send you a shipping confirmation email containing:

A tracking number

A link to the courier's tracking page

You can also track your order status by logging into your account on our website (if you checked out as a registered user).

6. Shipping Destinations

We currently ship to addresses within [your country/region, e.g., the United Kingdom]. For deliveries to remote areas or islands, please allow a few extra days for delivery.

Note: At this time, we do not ship to PO Boxes or freight forwarding addresses. A physical street address is required for delivery.

7. Lost or Delayed Packages

If your package has not arrived within the estimated delivery timeframe, please contact our Customer Service team. We will investigate with the carrier and work to resolve the issue as quickly as possible.

8. Contact Us

If you have any questions about our Shipping Policy, please reach out to us:

📧 Email: tccbac@163.com